Concierge Services
Auxilio Global Health, through its Concierge Program, offers every international patient the necessary services they may
need before, during, and after their visit or medical procedure in the Hospital.
Our Auxilio Global Health staff will assist the international patient with:
- Hotel reservations
- Ground transportation
- Assistance with any special request
For further assistance, please email us at: globalhealth@auxiliomutuo.com
Planning your Medical Visit
It can sometimes be overwhelming when planning your trip abroad. Here are some tips that can help you prepare:
- Visit your primary care physician before deciding to travel overseas for any medical procedures.
- Prepare a budget. The treatment will probably be the main cost in your budget. You may need to
include any extras such as airline tickets, visas, ground transportation, accommodations, meals, and
tours, among others. - Your length of stay can vary depending on your procedure. You may need to take some time off from
work, and you should consider extra days for recovery time. Your physician
can advise you on this matter. - We recommend you make an appointment with your primary care physician back home to inform them
of your procedure and post-clinical care. - Keep all the necessary medical information to inform your primary care physician as required.
Key Questions to Ask your Potential Doctor/Surgeon
It is always important to know what to expect when considering surgery or any medical procedure abroad.
We recommend you ask your physician:
- How much will my surgery cost, and what is included?
- What type of procedure do you think is most suitable for me? Why?
- How many other surgeries have you performed before this procedure?
- How long do I have to stay post-surgery before I can travel back home?
- Do I need to take time off from work to recover after returning home?
- Is there is anything I need to do to aid my recovery?
- What instructions do I follow if any complications arise at home?
- Will all the necessary medical documents/prescriptions be provided to present to my doctor on my return?
- These questions are designed as a general guide only; do not hesitate to contact your provider and ask
anything that might be of your concern.
We recommend:
Plan Ahead:
To ensure your treatment is available at a time that suits you, make sure you plan your trip well in advance.
Research:
It would be best if you did all your research before leaving for treatment overseas. This includes: planning
your travel options, ensuring your hotel's reservation is confirmed, researching the physician's credentials, and
comparing quality and costs of services.
Confirm all of your appointments and clinical services in writing:
Make sure you have a copy of all your necessary documentation from the hospital or physician before traveling.
This includes contracts, cost estimates, appointments, recommendations, travel documentation, and hotel
reservations. It is acceptable to use email as a way to store your records, but it is recommended you have these
printed before you leave.
Learn about your destination:
It is important that you have an understanding of where you are traveling.
Inform your local Physician:
It is recommended that you inform your primary care physician before traveling abroad for any procedures. It is
important to keep them informed.
Set aside a budget for your trip:
You should always take a bit of local currency with you.
It is recommended to travel with a companion:
The companion will need to be equally prepared for traveling abroad as you are.
Passport and visas:
Make sure your passport is up-to-date, following the guidelines of the specific country you are traveling to, and,
if necessary, contact your local Embassy.